SIGLE, C.; TETTEH, E. How a case study utilizing action learning and action research enhanced public service excellence on a Federal research campus. Action Learning and Action Research Journal, [S. l.], v. 26, n. 2, p. 45–76, 2020. Disponível em: https://alarj.alarassociation.org/index.php/alarj/article/view/257. Acesso em: 2 dec. 2021.