Using Action Research in Practice: Project and Knowledge Management Studies
Keywords:Action research, Mixed methods, Knowledge management, Project management, Lessons learned
The aim of this paper is to describe a direct and personal account of the issues and challenges that occurred in three action research projects that were part of a doctoral research programme. The action research cases were carried out in various government organisations and were researching the application of a Systemic Lessons Learned Knowledge (Syllk) conceptual model. The focus of the paper is on the general methodological issues and problems of action research. The author hopes that readers will benefit from the direct and transparent account of the practical problems encountered in the studies.
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