Shifting culture and improving OD practice in a hierarchical context: The power of the action research question ‘What can I and can’t I do?’

Auteurs

  • Liz Wiggins Ashridge Executive Education, Hult International Business School
  • Carolyn Norgate
  • Carolyn Parker
  • Janet Barker
  • Keith Grieve

Trefwoorden:

Culture change, Meeting norms, Conversational spaces, Sustaining action research

Samenvatting

This study, part of a three-year Action Research (AR) project exploring shifting culture in the UK Civil Service, provides a collective account, collaboratively written, of learning from exploring micro level moves to create the conditions for conversations rather than meetings. A fruitful line of inquiry emerged from the seemingly simple question of ‘what can I and can’t I do around here,’ enabling the surfacing of assumptions, often viewed as inaccessible in layered models of culture. Disciplined cycles of action and reflection gave rise to ‘actionable knowledge’ (Coghlan, 2011), highlighting the thoughtfulness involved in shifting stuck patterns (Watzlawick, Weakland & Fisch, 2011) constituting culture (Stacey, 2011).

Gepubliceerd

2021-10-22

Citeerhulp

Wiggins, L., Norgate, C., Parker, C., Barker, J., & Grieve, K. (2021). Shifting culture and improving OD practice in a hierarchical context: The power of the action research question ‘What can I and can’t I do?’. Action Learning and Action Research Journal, 27(1), 13–35. Geraadpleegd van https://alarj.alarassociation.org/index.php/alarj/article/view/319